Frequently Asked Questions
What does Orenic Care sell?
Orenic Care is a multi-category online store. We sell mobile accessories, clothing, stationery, cosmetics, oils, perfumes and attar and sunglasses. Visit our shop to see everything in one place.
How do I place an order?
Add products to your cart from the shop and complete checkout. See How to Order for a step-by-step guide.
Can I add my name to a product?
Yes. Pens, wallets and t-shirts can be personalised with your name or text. Enter it on the product page before adding to the cart.
Are your products genuine?
Yes. We only sell products we would use ourselves, and every item is quality-checked before it ships.
How long does delivery take?
Standard delivery takes 3–7 business days after dispatch. See Shipping & Delivery for details.
How much is shipping?
Shipping is calculated at checkout based on your location and order size, so you see the exact cost before you pay.
Can I return a product?
Yes, within 14 days of delivery if the item is unused and in its original, sealed packaging. Opened cosmetics, oils and fragrances and personalised items have special conditions, described in our Returns policy.
Do you offer wholesale pricing?
Yes. Retailers, gift shops and businesses can request volume pricing on our Wholesale page.
How can I contact you?
Send us a message through the contact page and our team will get back to you shortly.